You are about to de-register from Waternet

You can de-register for tap water from Waternet in a few simple steps

At every step of the de-registration process we will ask you a few questions.

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Address

Which address would you like to de-register?

Please select the address which you would like to de-register.

Is your address not listed? Please contact our customer service team.

Contact customer service

On which date will you hand in the key(s) of this address?

Select a date between 3 months ago up to 3 months from today.

Select a different date: between 3 months ago up to 3 months from today.
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Would you like to de-register this address?

Please check the address and the date. You are de-registering the address from this date onwards.

Address

{{chosenAddress.street}} {{chosenAddress.streetNumber}} -{{chosenAddress.addition}} Edit

Postal code and city

{{chosenAddress.zipCode}} {{chosenAddress.city}}

Hand in date of key(s)

Edit

or ENTER

Meter reading

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What is the meter reading of your previous address?

Enter the {{meter.numberOfDigits}} white digits displayed on the black background of your water meter

Your unique meter number is {{meter.meterNumber}}.

Based on your usage history, we can estimate your meter reading. Does your meter reading differ a lot from our estimate? Then we will let you know.

Watermeter
This meter reading is not in line with your previous water use. Are you sure that you have entered the correct water meter reading? Tip: compare the number on your water meter with the number listed above. <b>This meter reading is not in line with your previous water use.</b> Are you sure that you have entered the correct water meter reading? Tip: compare the number on your water meter with the number listed above.
Watermeter
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Loading...

Is your meter reading correct?

Meter reading
{{ parseInt(meter.chosenValue, 10) || 0 }} m³ Edit
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Bank account number

What is your bank account number?

Enter a bank account number (IBAN), without spaces. For example, NL01ABNA0123456789.

Perhaps you will receive a refund. Then we will transfer the money to this bank account number

Do you still need to make one last payment? Then we will automatically deduct the amount from your bank account. By completing this step you are authorising us to do so.

Please enter a valid IBAN bank account number. Enter letters and digits without spaces.
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Are your payment details correct?

Please check if your bank account number and payment details are correct.

Bank account number
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Confirm your de-registration

How would you like to confirm your de-registration?

We will send you a personal confirmation code. You can enter this code in the next step. Please select how you would like to receive this code: via email, SMS or voice call.

Please edit your details via mijn.waternet.nl. Or contact our customer support team.

What is your personal confirmation code?

Please enter your 4 digit personal confirmation code.

You have entered the wrong code. Please try again.

We sent your personal confirmation code at {{timestamp}}. This should receive the code within a few minutes.

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What is your account number?

Please enter your account number. Always enter 10 digits. Does your account number have less than 10 digits? Please add zeros in front of your account number to create a 10 digit number. For example, 0001234567.

You can find your account number in several places.

Please enter a valid account number. Always enter 10 digits. Does your account number have less than 10 digits? Please add zeros in front of your account number to create a 10 digit number. For example, 0001234567.
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What is your email address?

Please enter your email address. You will receive a message at this email address after you have successfully completed your de-registration.

Another account is already registered with this email. Please enter a different email address.
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Overview

Thank you for completing your details! Please check them one last time.

Some details are deliberately not shown on your screen, to protect your privacy.

Address

{{chosenAddress.street}} {{chosenAddress.streetNumber}} {{chosenAddress.addition}} Edit

Postal code and residence

{{chosenAddress.zipCode}} {{chosenAddress.city}}

Hand in date of key(s).

{{moveDateDutch}}

Name

{{customer.firstname}} {{customer.lastname}}

Email address

Email address

Bank account number

{{customer.iban}} Edit

Bank account number

{{customer.ibanInput}} Edit

Meter reading

{{ parseInt(meter.chosenValue, 10) || 0 }} m³ I will submit my meter reading of my previous address at a later time.
Waternet will send me a reminder email.
Edit

or ENTER

You will submit the meter reading of your address at a later time. You will receive a reminder email on your moving date.

Can we be of any further assistance? Please let us know.

Would you like to manage other matters or do you need more information? We would be happy to help you.

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