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Catch up water authority tax assessment

You will receive your water authority tax assessment later than usual. Read on to find out what this means for you.

We are sending out the water authority tax assessments later than usual. This is due to IT problems. Because we are going to catch up on the backlog, you may receive assessments for serveral years this year. On this page you can read more about our approach and find out what this might mean for you.

In 2021 we upgraded our IT infrastructure for water authority tax. This causes a delay in sending out the assessments. That is why you will receive the water tax assessment later than usual. We understand this can be quite inconvenient for you and apologise in advance.

What does this mean for you?

As we clear our backlog, you may receive multi-year assessments this year.

Pay in instalments

Are you not yet paying in instalments but would like to? Then go to My Waternet and log in for taxes with your DigiD. This is where you can arrange to pay your assessment in up to 8 instalments by Direct Debit from your bank account.

Remission

Are you on a low income? Then you may be eligible for a tax remission. In that case, you do not have to pay the water authority tax assessment. You can read more about this on our remission page. You can also directly apply for a remission.

Are you unable to pay?

If you cannot pay your water authority tax assessment and you did not qualify for remission, you can request a payment plan

Other questions?

Call us

Call us on business days between 08:00 and 17:00. Want to report a water problem? You can call us 24 hours a day.

We will help you within 10 minutes

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Ask your question via Facebook or X on business days between 9.00 and 17.00.

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Chat available

Our digital assistant can answer many of your questions. Is the assistant unable to help you? Than you can always send us an email via chat.

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Direct answer

Servicedesk

Korte Ouderkerkerdijk 7
1096 AC Amsterdam

  • Open from 13.30 till 15.30 on business days
  • For questions about tap water and water authority tax
Berrybot Berry, the digital assistent