I am unable to log in to My Tap Water
Were you unable to log in to My Tap Water? That is unfortunate. Please view our solutions.
I do not know if I have an account for My Tap Water. What to do?
Are you not sure if you already have an account for My Tap Water? Read how to solve the most frequent problems quickly.
I have a new email address and cannot log in. What do I do now?
Are you unable to log in to My Waternet for tap water because you have a new email address? Take a look at what you can do.
How can I create an account?
All new Waternet customers automatically receive an account for their tap water. Do you not (yet) have an account? Then you can create an account online.
How do I change my password?
Find out how to change your password. The process is slightly different for your tap water account (My Tap Water) than for your taxes (My Taxes).
I forgot my password for My Tap Water
You can request a new password. We will send you an email to reset your password.
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