You can pay your tap water bill on My Waternet. Want to know more about your bill? We would be happy to explain what is stated on the different types of bills.Pay tap water bill
View and pay a bill
Pay your bill online. Or find answers about your bill here.
Chose how you pay
You may select a payment option via My Waternet:
- In instalments via Direct Debit
- Via iDEAL
- Via internet banking
You can pay your bill in instalments with Direct Debit. Change your payment option at My Waternet. The benefits:
- You always pay on time.
- You choose the number of instalments.
- Set up in less than 2 minutes via My Waternet.
Help with payment
Is your water authority tax or tap water bill overdue? That can happen to anyone. Find out what you should do to prevent extra charges.More info
Are you unable to pay the water authority tax assessment? We are happy to help you.View options
Are you unable to pay your tap water bill(s) or tax assessment in one go? A payment plan can help.Request payment plan
Questions about billing and payments
View our bank account numbers. Please use a different one for each service: your tap water and water authority tax.View our bank account numbers
Please pay the amount stated on your (second) payment reminder or warrant as soon as possible to avoid extra costs.
The direct debit payment of your tap water is around 2 weeks after the date stated on your tap water bill. Water authority tax is collected around the 28th day of the month.
We will automatically refund the money to your last known bank account number (IBAN).
Our customer service team is not available right now. Call us on business days between 8.00 and 17.00. Our digital assistent is happy to answer your questions 24/7.
Want to report a water problem? You can call us 24 hours a day.
Ask your question via Facebook or Twitter. We will respond within 1 business day.
Send an email
Send us an email with your question.