Change of address
Already a customer? And is Waternet your tap water supplier at your new address also? Please inform us about your change of address.
- Also for registering an additional address
Moving
Register as a customer? Pass on new home address? Cancel your tap water? You can arrange it all here.
Canceling
For canceling drinking water at an address. You should cancel our services if we don't deliver water to your new address, or if you move in with someone who is already our customer.
- Also for de-registering an additional address
- After de-registering, you will receive your final bill
Register as a customer
Not yet a customer? Welcome! Signing up takes just five minutes.
- Use this to take over someone's account
- We will also set up your My Tap Water account
Register additional address
Sometimes, you'll need tap water on multiple addresses. For example, when you're moving. Registering an additional address only takes a few minutes. It works like this:
- You start with 'Change of address'.
- In the process, choose 'I would like to register an extra address'.
- Don't forget to de-register your old address once you've moved.
Questions about moving home
Please inform your municipality of your change of address. Your water authority tax will be automatically adjusted.
Read moreIf you moved out of The Netherlands, you may still have to pay an outstanding amount. Please check what kind of bill you received: waterschapsbelasting (water authority tax) or drinkwater (tap water).
Read moreYou do not have to take any action. However, you may want to change your monthly instalment.
Read moreHave the new tenants/owners already registered for tap water? Then we will automatically de-register you as a tap water customer at that address. You will soon receive a final tap water bill. This bill will be sent to your old address (as your new address is not known to us).
Read moreWe will automatically refund the money to your last known bank account number (IBAN).
Read more