Register as a customer? Pass on new home address? Cancel your tap water? You can arrange it all here.
Already a customer? And is Waternet your tap water supplier at your new address also? Please inform us about your change of address.
Are you moving to a new address where we supply tap water? Or would you like to register an additional address? You can do so here. It only takes 5 minutes.
For canceling tap water. For example, when:
Please inform your municipality of your change of address. Your water authority tax will be automatically adjusted.
If you moved out of The Netherlands, you may still have to pay an outstanding amount. Please check what kind of bill you received: waterschapsbelasting (water authority tax) or drinkwater (tap water).
You do not have to take any action. However, you may want to change your monthly instalment.
Have the new tenants/owners already registered for tap water? Then we will automatically de-register you as a tap water customer at that address. You will soon receive a final tap water bill. This bill will be sent to your old address (as your new address is not known to us).
We will automatically refund the money to your last known bank account number (IBAN).
