Change account details

Would you like to change your personal details? Find out how to change your account details here.

Change email address

Go to Mijn Waternet (My Waternet) and log in to Mijn Belasting (My Taxes), Mijn Drinkwater (My Tap Water) or both. Please change your email address for either one or both services.

Change email address
Change email address

Change account holder

Would you like to transfer your tap water account to a different name? Then please cancel your current account. And set up a new account under a different name for the same address.

Read more
Read more

Report a death

You do not have to report a death for water authority tax. For tap water, you have the option to cancel, keep or change the account.

Report a death
Report a death

Tap water account details

Set advance payment amount

Would you like to increase or decrease your advance payment amount? Please contact our customer service team, they would be happy to help you.

Contact us
Contact us

Change number of units ('eenheden')

Do you have a home without a water meter? And is the number of units your bill is based on incorrect? Then please contact our customer service team. They would be happy to help you.

Contact us
Contact us