Personal details

Change bank account number

Go to My Waternet and log in for tap water, water authority tax or both.

You must change your bank account number for each of these services separately.
Most people in Amsterdam pay Waternet for tap water ánd for water authority tax.

More about changing bank account numbers

Change bank account number

Change email address

Go to My Waternet and log in for tap water, water authority tax or both.

You must change your email address for each of these services separately.
Most people in Amsterdam pay Waternet for tap water ánd for water authority tax.

Change email address

Change account holder

Would you like to transfer your tap water account to a different name? Register the new customer.

Do you have a water meter? Then the current account holder will receive a final bill.

Register as a new customer

More about changing account holder

Register as a new customer

Report a death

You do not have to report a death for water authority tax. For tap water, you have the option to cancel, keep or change the account.

Report a death

Set contact preferences

Choose how you would like to receive your bills: via email or by post.

You must change your bank account number for tap water and water authority tax separately.

Set contact preferences

More information about receiving your bills

Set contact preferences

My Waternet account

Get an account

All new Waternet customers automatically receive an account for their tap water. Do you not (yet) have an account? Then please get in touch with our customer service and ask for one.