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Frequently asked questions
You may receive 2 types of bills: 1 for tap water and 1 for water authority tax. That’s because we are not only a tap water supplier. We also levy taxes for the regional water authority Amstel, Gooi en Vecht.Read more
Perhaps your payment and the payment reminder were sent at the same time. If so, please ignore our reminder.View your account balance
Did you forget to submit your meter reading? No problem. We will estimate your annual bill. Is the estimate wrong? Please let us know.More about our estimate and your annual bill
Do you suspect that your water tax assessment is incorrect? Please read our explanation of the tax assessment. You can also file an objection online.Find out more about filing an objection
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