Do you suspect that your water tax assessment is incorrect? Please read our explanation of the tax assessment. You can also file an objection online.Find out more
Manage your water affairs online.
Frequently asked questions
You may receive 2 types of bills: 1 for tap water and 1 for water authority tax. That’s because we are not only a tap water supplier. We also levy taxes for the regional water authority Amstel, Gooi en Vecht.Read more
Perhaps your payment and the payment reminder were sent at the same time. If so, please ignore our reminder.View your account balance on My Waternet
Did you forget to submit your meter reading? No problem. We will estimate your annual bill. Is the estimate wrong? Please let us know.More about our estimate and your annual bill
You can find your account number on your tap water bill, on your bank account statement of Waternet, or in the email or letter after you registered your address.Read more
Other contact options
Call us on business days between 8.00 and 17.00.
Ask your question via Facebook or Twitter on business days between 9.00 and 17.00.
Email not available
You can send us an email after 20.00. During the day, we would rather help you in a chat or a phone call.