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Longer waiting time on the phone

Our phone lines are very busy during our opening hours. We are trying to help you as quickly as possible. Our apologies. You can also find more information about your questions on our website.

More information

Our service area

We work in Amsterdam and surrounding area. Approximately 1.4 million people live in our service area. On this page you can read where we supply tap water and where we manage the sewer system. We provide clean water and safe dikes in the area of Water Authority Amstel, Gooi en Vecht.

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Is Waternet my tap water supplier?

You receive water from Waternet if you live in:

  • Amsterdam
  • Amstelveen
  • Diemen
  • Heemstede
  • Muiden
  • Muiderberg
  • Ouder-Amstel

Are you moving to one of these places? Then register your address.

Register you address

Where does Waternet manage the sewage?

We manage the sewage system throughout Amsterdam. We pump out wastewater and clean it again.

Where does Waternet provide clean water en save dikes?

In the area of Water Authority Amstel, Gooi en Vecht we take care of water management and treatment. We are responsible for protecting you against flooding by maintaining a system of dykes, sluices and pumping stations. This system allows you to live, work and relax in safety. Our service area includes a large part of the provinces of Utrecht and Noord-Holland, and a small part of Zuid-Holland.

Berrybot Berry, the digital assistent