Updating your email address
You can easily change your email address on My Waternet.
- Go to My Waternet and log in.
- For your tap water, log in with your (old) email address and password.
- You can now change your email address. Do not forget to click on 'Save changes'.
Log in and change your email address
Help with logging in
- If you forgot your password, you can request a new password.
- If you do not have an account for My Waternet you can create an account.
Still have problems logging in? Contact our customer service.
Frequenly asked questions
I have a new email address and cannot log in. What do I do now?
Are you unable to log in to My Waternet for tap water because you have a new email address? Take a look at what you can do.
I do not know if I have an account for My Waternet. What to do?
Are you not sure if you already have an account for My Tap Water? Read how to solve the most frequent problems quickly.
I forgot my password for My Waternet
You can request a new password. We will send you an email to reset your password.
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