Your water authority tax assessment will come later

You will receive your water authority tax assessment later than usual. Read on to find out what this means for you.

We have been upgrading our IT infrastructure for water authority tax. We also renewed My Waternet. This causes a delay in sending out the assessments. That is why you will receive the water tax assessment later than usual.

Assessment 2023

  • The 2023 assessment will be sent after the 2022 assessment.

Assessment 2022

  • We have started with sending out the 2022 assessments.

Assessment 2021

  • Not all assessments for 2021 have been sent yet. Therefore, you can still receive a 2021 assessment. You will receive the assessment for 2021 before the assessment of 2022 and 2023.

Pay in instalments

Do you not want to pay the whole assessment in one time? Then choose to pay in a maximum of 8 instalments via direct debit. You can change the number of instalments online in My Waternet.

Do you pay your assessment in 8 instalments? Your first instalment will be debited from your bank account in the first month after the assessment date. We will try to make sure that you will not pay multiple instalments for water authority tax in the same month. When sending your 2022 and 2023 assessment we will try to take this into account.

More information

Need help paying your bill?

We understand that it may be inconvenient that you receive the assessment later than usual. And that you may not be able to pay your assessment now. We are ready to help you with this.

View options
View options

Tax rates for 2023

Find out what the water authority tax rates are for 2023.

  • View examples of common living situations.
  • Compare the 2023 rates with those of 2022
View rates
View rates

Older assessments

Previously paid assessments are not visible anymore in My Waternet. If you would like to keep them for your administration, please contact our customer service.

Customer service
Customer service

Questions?

Call us

Our customer service team is not available right now. Call us on business days between 8.00 and 17.00. Our digital assistent is happy to answer your questions 24/7.

Want to report a water problem? You can call us 24 hours a day.

0900 9394 normal phone rates apply
+31 889 39 4000 international

Social media

Ask your question via Facebook or Twitter. We will respond within 1 business day.

Facebook Twitter
We will respond within 1 business day

Email not available

After 20.00 our digital assistant is available to answer your questions. You can also send us an email. Need help right away? Give us a call.
We will respond within 5 business day