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For your water authority tax, please go to the website of the Amstel, Gooi and Vecht Water Authority (You are leaving this website) 

Info

Contact form

Do you have a question or suggestion? Then you may complete this form. We'll respond within 5 business days.

Did you know that you can easily and quickly arrange many things yourself? In that case, you don’t need us at all:

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Need help with submitting your meter reading?

Have you not found the answer?

If so, please fill in the form below:

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Pay your bill or change your payment option

You can find an overview of your outstanding and most recent bills on My Waternet. You can your payment option here too.

Payment plan

Would you like to set up a payment plan? You can do that online in My Waternet.

Frequently asked questions

Check the frequently asked questions about billing and payments.

Have you not found the answer?

If so, please fill in the form below:

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See and pay your bill

On My Waternet you can easily find and pay all of your tap water bills.

Frequently asked questions

Check the frequently asked questions about your bill.

Understanding your bill

Read our explanation of your different tap water bills.

Have you not found the answer?

If so, please fill in the form below:

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Register as a customer? Pass on new home address? Cancel your tap water?

You can arrange it all on waternet.nl/moving.

Have you not found the answer?

If so, please fill in the form below:

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How to report the death of an account holder?

Thank you for contacting us at this difficult time. We are truly sorry for your loss. On this page you can find how to report a death of an account holder.

Have you not found the answer?

If so, please fill in the form below:

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Change account details

Did you know that you can easily and quickly modify your information online? For example, your account number, email address, instalment amount and more.

Have you not found the answer?

If so, please fill in the form below:

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From 1 January 2026, you can contact the Amstel, Gooi and Vecht Water Authority with any questions you may have about the water board taxes.

To the contact page of the Amstel, Gooi and Vecht Water Authority

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Report water problems

Please note: is your report urgent? Please call us. You can report a problem or emergency 24 hours a day. Call 088 939 40 95 (normal call charges apply) and select option 1. Is there acute danger? If so, call the emergency services via 112.

What to do when you have a water problem?

Are you experiencing a service disruption? Is no water coming from your tap? Or do you see flooding? Please read what to do.

Check the service interruption map

View problems that have already been reported (in Dutch).

Is it not urgent and is your problem not visible on the map?

If so, please fill in the form below:

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Please note: Does your question concern water board tax or water board tasks? From 1 January 2026, you can contact the Regional Public Water Authority Amstel, Gooi and Vecht.

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Your telephone number is not required, but we can often answer your question more quickly over the phone.

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    Please tick the box to continue.
    Berry, the digital assistent