Are you moving? Do you have a water meter? Please tell us you are moving and submit your last meter reading. You will receive a final tap water 6 weeks after you have informed us of your move.
Final tap water billHow can I transfer the tap water account to a different name?
Register the new customer. Do you have a water meter? Then the current account holder will receive a final bill.
Will you continue to receive tap water from Waternet at your current address? Then you can transfer your tap water account to a different name by registering as a new customer.
A new customer will receive a new account number. With this account number the new customer can create an account for My Tap Water.
More questions and answers
You do not have to take any action. However, you may want to change your monthly instalment.
Read moreYou can easily register for tap water online. You do not have to register for water authority tax.
Register your new home