Do you want to increase or decrease your drinking water instalment? You can quickly and easily change your monthly or quarterly instalments. For example when your living situation changes and you expect to use more or less water as a result.
- You can adjust your instalment amount on My Waternet.
- The new amount will take effect after your next bill.
- With every annual statement, we set a new amount for you.
Other questions?
Call us
Call us on business days between 08:00 and 17:00. Want to report a water problem? You can call us 24 hours a day.
0900 9394
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normal phone rates apply
+31 889 39 4000
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international
We will help you within 10 minutes
Social media
Ask your question via Facebook or X on business days between 9.00 and 17.00.
We will respond within 1 business day
Chat available
Our digital assistant can answer many of your questions. Is the assistant unable to help you? Than you can always send us an email via chat.
Direct answer
Servicedesk
Korte Ouderkerkerdijk 7
1096 AC Amsterdam
- Open from 13.30 till 15.30 on business days
- For questions about tap water and water authority tax
Berry, the digital assistent