Tap water

Read about tap water rates. Submit your meter reading. Or change your instalment amount. Find your answers here.

Rates

What you pay depends on your situation.

  • Does your home have a water meter? Then you will be charged for the amount of water that you use.
  • Does your home not have a water meter? Then you will be charged for the number of 'units' of your home.
View rates
View rates

Change the number of units

You do not have a water meter? And you would like to change the number of units on which your bill is based? Then please contact our customer service team.

Contact us
Contact us

Tap water hardness

The hardness of our tap water is very low: 7.8 dH on average. This can extend the lifetime of your water cooker and washing machine.

Read more
Read more

Moving home

Moving home? Please register your new address for tap water, or de-register your previous address.

Moving home
Moving home

Submit meter reading

Once a year, you submit your water meter reading. This ensures that you will be charged the correct amount for your tap water. Late with your submission? Find out what you can do.

Submit meter reading
Submit meter reading

Questions about tap water

View all questions about tap water