Tap water

Read about tap water rates. Submit your meter reading. Or change your instalment amount. Find your answers here.

Rates

What you pay depends on your situation.

  • Does your home have a water meter? Then you will be charged for the amount of water that you use.
  • Does your home not have a water meter? Then you will be charged for the number of 'units' of your home.
View rates 2018
View rates 2018

Change instalment amount

You can adjust the amount of your advance payment online. This may prevent you from having to pay extra payments later on, for example in the event that your water use increases.

  • You can do so within a few minutes.
  • The new instalment amount will show on your next water bill.
  • We automatically adjust your instalment amount on your annual statement.
Change instalment amount
Change instalment amount

Change the number of units

You do not have a water meter? And you would like to change the number of units on which your bill is based? Then please contact our customer service team.

Contact us
Contact us

Tap water hardness

The hardness of our tap water is very low: 7.8 dH on average. This can extend the lifetime of your water cooker and washing machine.

Read more
Read more

Moving home

Moving home? Please register your new address for tap water, or de-register your previous address.

Moving home
Moving home

Questions about tap water

View all questions about tap water