Your water usage ('waterverbruik') is stated on your annual statement. The annual statement can be found at my tap water bills.Read more
Read about tap water rates. Submit your meter reading. Or change your instalment amount. Find your answers here.
Average water use
Have you ever wondered what the average water use of households in and around Amsterdam might be? Find out what we use our tap water for.
Tap water hardness in and around Amsterdam
We supply soft tap water with an average hardness of 7.8 dH. It is better for your water machine, water cooker and the environment.
Lead pipes in the home
Was your home built before 1960? Then there may be too much lead in your drinking water. This is due to old lead water pipes in the home.
Questions about tap water
You cannot change the name on the tap water account yourself. The new customer must register himself. After that you will automatically receive a final bill.Read more
Your tap water bill is based on the number of units in your home. Is the number of units on your bill incorrect? Please contact our customer service team.Change the number of your units via our customer service team.
Waternet supplies tap water in Amsterdam, Amstelveen, Diemen, Heemstede, Muiden, Muiderberg and Ouder-Amstel.
Do we supply tap water at your new address? Then make sure to register as a new customer.View our service area