Adjust instalment amount

You can quickly and easily change your monthly or quarterly instalments. For example when your living situation changes and you expect to use more or less water as a result.

You can adjust your instalment amount on My Waternet;
The new amount will take effect after your next bill;
With every annual statement, we set a new amount for you.

Why can't I change my instalment amount for tap water?

Other questions?

Questions about tap water

Call us on business days between 08:00 and 17:00. Want to report a problem? You can call us 24 hours a day.

088 939 40 95 normal phone rates apply

+31 88 939 40 95 international or if 088 is not possible

We will help you within 5 minutes

Problems with the sewer

Do you have a blockage, flooding or other problem with the sewer? You can call us 24 hours a day.

088 939 40 20 normal phone rates apply

+31 88 939 40 20 international or if 088 is not possible

Chat available

Our digital assistant Berry can answer many of your questions. Is Berry unable to help you? Then you can chat with one of our colleagues during office hours.

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