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Meter reading

Almost all of our customers submit their meter reading online.

Meter reading when moving

In the event of a change of address we need the final meter reading of your old address to draw up your final bill.

  • Have you already informed us of your move? Please submit your final meter reading to our customer service team.
  • Still need to inform us of your change of address? Then you can submit the final meter reading together with your move. Click on 'Moving' below.
Contact us
Contact us

Questions and answers about your meter reading

Are you on holiday, and thus unable to submit your yearly meter reading in time? Then we will estimate your water use.

On holiday? No worries, here's what we will do

Did you forget to submit your meter reading? No problem. We will estimate your annual bill. Is the estimate wrong? Please let us know. More about our estimate and your annual bill

Are you moving home? Please submit the final meter reading of your old address. Did you already inform us that you are moving home? Please do submit your final meter reading nonetheless. This will allow us to create your final bill.

View how to submit the final reading

Are you trying to find the notification number (in Dutch: opnamenummer) to submit your meter reading? You can find this in your meter reading request email or letter.

Where to find your notification number
View all questions about the meter reading
Berrybot Berry, the digital assistent