Meter reading

Almost all of our customers submit their meter reading online.

Late with your submission?

Forgot to submit your meter reading? Not a problem. You will receive your annual bill with our estimate.

  • Your annual bill will also state your new instalment to be paid.
  • Do you think the instalment is too high or too low? You can adjust this yourself.
  • If you submit the meter reading on time next year, you will never pay too much.
Change instalment amount
Change instalment amount

Meter reading when moving

In the event of a change of address we need the final meter reading of your old address to draw up your final bill.

  • Have you already informed us of your move? Please submit your final meter reading to our customer service team.
  • Still need to inform us of your change of address? Then you can submit the final meter reading together with your move. Click on 'Moving' below.
Contact us
Contact us

Questions and answers about your meter reading

View all questions about the meter reading