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Moving home

This may happen if you pay in instalments. You will then pay your assessment in the same portions. And maybe you have not paid all the instalments yet.

Log in to My Waternet

You cannot change the name on the tap water account yourself. The new customer must register himself. After that you will automatically receive a final bill.

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Are you moving? Do you have a water meter? Please tell us you are moving and submit your last meter reading. You will receive a final tap water 6 weeks after you have informed us of your move. Final tap water bill

You will receive a final tap water bill within 2 weeks after you have moved. We will check if you should still submit an additional payment or if you will receive a refund.

Did you pay per month? Your water bill is an advance payment. So sometimes, you will receive a monthly bill before your final bill.

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Waternet supplies tap water in Amsterdam, Amstelveen, Diemen, Heemstede, Muiden, Muiderberg and Ouder-Amstel.

Do we supply tap water at your new address? Then make sure to register as a new customer.

View our service area

You do not have to take any action. However, you may want to change your monthly instalment. Read more

Are you moving to or out of Amsterdam? Then you need to take action for your tap water.

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Have the new tenants/owners already registered for tap water? Then we will automatically deregister you as a tap water customer at that address. You will soon receive a final tap water bill. This bill will be sent to your old address (as your new address is not known to us).

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If you moved out of The Netherlands, you may still have to pay an outstanding amount. Please check what kind of bill you received: waterschapsbelasting (water authority tax) or drinkwater (tap water). Read more
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