Who we are
For more than 170 years, Waternet and its predecessors has been providing clean drinking water in Amsterdam and the surrounding area. This is important for everyone. We also manage and maintain the sewer system, measure groundwater levels, keep the canals clean and maintain and operate many bridges and locks in Amsterdam on behalf of the municipality of Amsterdam. We work as sustainably as possible.
What we do
What do we do for the municipality of Amsterdam?
- We treat tap water to ensure a clean water supply and we maintain the tap water pipes.
- We manage and maintain the sewage system.
- We ensure that the groundwater in Amsterdam is kept at the right level.
- We keep the canals clean.
- We manage many bridges and sluices in Amsterdam.
Our mission
Our mission is: Together we can get the most out of our water. We can achieve more in cooperation with our customers and partners. We work towards solutions that are beneficial for both people and society. Together we ensure a safe, clean and sufficient supply of water. This includes water for nature areas and human consumption.
Our core values
Waternet has 3 core values: we are service-oriented, sustainable and effective. Waternet considers these beliefs to be of central importance. They give direction to our daily work. And to our plans for the future.
Service-oriented
We can be easily reached, anticipate our customer’s needs and offer solutions. We want to offer you as much support as possible with your payments, questions or complaints. You can quickly and easily manage most of your account details online.
Effective
We work efficiently and make the best possible use of our time, money and energy. We focus on the results.
Sustainable
We have a responsibility towards people, the environment and society. We are committed to Corporate Social Responsibility (CSR). We want to be as climate neutral as possible. This means that we want to reduce and/or avoid carbon emissions.
Innovations
The world is changing and we are changing with it. Climate change will bring extreme rainfall, drought and warmer summers. Therefore, we are continuously working on new solutions for this problem. We are also working hard to save energy. And to use more sustainable energy. For example, the recovery of hot water from your shower. We cooperate with other water organisations to realise this.
World Waternet
Waternet is dedicated to improving water quality and wastewater treatment across the globe via Wereld Waternet (World Waternet). We share our knowledge and experience with local governments and water organisations.
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