Report a problem

Are you experiencing a service disruption? Is no water coming from your tap? Or do you see flooding? Perhaps the problem is already known. If not, please report the problem by contacting our customer service.

Is the problem already known?

Known problems are listed on the Service Interruptions page. Is the problem already listed? Then we are already working on it and there is no need to report it again.

View Service Interruptions

Problem not yet known

Is the problem not listed on the Service Interruptions page? Please report the problem by contacting our customer service. They can be reached every day of the week, day and night.

Please call: 0900 9394 and choose option 1.

Or when calling from abroad: +31 889 39 4000