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Longer waiting time on the phone

Our phone lines are very busy during our opening hours. We are trying to help you as quickly as possible. Our apologies. You can also find more information about your questions on our website.

More information

Report a problem

Are you experiencing a service disruption? Is no water coming from your tap? Or do you see flooding? Perhaps the problem is already known. If not, please report the problem by contacting Waternet.

Is the problem already known?

Known problems are listed on the service interruptions page. Is the problem already listed? Then we are already working on it and there is no need to report it again.

View service interruptions

Problem not yet known

Is the problem not listed on the service interruptions page? Please report the problem by contacting Waternet. We can be reached every day of the week, day and night.

Please call: 0900 9394 and choose option 1.

Or when calling from abroad: +31 889 39 4000

Berrybot Berry, the digital assistent