Work on water mains

Waternet supplies high quality tap water. In order to do so, the water pipes must be up to standard. So, we regularly replace old or weakened water pipes. We also regularly flush the water pipes, especially if we believe that natural sediment may have built up inside them. Unfortunately this may affect you. You will receive a letter or postcard before the work starts, which will detail the date of the work and the streets affected.

Where are we currently working?

The ‘maintenance and service interruption’ page shows where we are currently carrying out work.

View maintenance and service interruptions

Cloudy or brown water

In order to carry out work on the water mains Waternet sometimes may shut off the water supply for short periods of time. After we have finished flushing, the water may look different:

Cloudy water (with air bubbles)
Brown water (with miniscule iron sediments)

How will I know when Waternet intends to shut off the water supply?

Do we shut off the water supply for planned work? You will receive a postcard with the date and times in your mailbox usually 2 business day before we start working.

Usually, your water supply will be shut off between 7.00 and 15.00. Please make sure that you have a supply of drinking water. Sometimes, we have to shut off the water main unexpectedly. If the water main is leaking or a pipe has burst we need to start repairs immediately. A sound truck will alert you.

What happens with apartments?

Do you reside in an apartment complex? Then a central pump controls the water pressure. That pump is the hydrophore. When we cut off the water, this system will also shut down. After a water interruption, it is sometimes necessary to reset it. The building manager must then switch it back on after the work has been completed.

Tips on what you should not do when the work is being done

Do not use your washing machine or dish washer.
Make sure you have a supply of drinking water.
Do not flush the toilet.

Tips on what you should do after the work is done

Open all taps for a few minutes. Allow the water to run until it is clear.
Check water-saving taps and shower heads and appliances with filters. There may be iron particles in the water that clog the filter.
Does a hydrophore regulate your water pressure? After a water interruption, it is sometimes necessary to reset it.

As little inconvenience as possible

We will do our best to ensure as little inconvenience as possible. Therefore, we usually replace the water pipes when the municipality is also working in your area. For example, when the municipality is renewing the road surface or pavement (sidewalk). You will always be able to reach your home and/or store. So will the firefighters, police and ambulance.

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