Pay tap water bill
You can pay your tap water bill on My Waternet. Want to know more about your bill? We would be happy to explain what is stated on the different types of bills.
Pay tap water bill
View and pay a bill
Pay your bill online. Or find answers about your bill here.
Manage now
Pay water authority tax
Please pay your water authority tax assessment on My Waternet. You will need your DigiD. Want to know more about your assessment? We would be happy to explain it to you.
Pay tax assessmentChose how you pay
Change payment option
You may select a payment option via My Waternet:
- In instalments via Direct Debit
- Via iDEAL
- Via internet banking
Pay in instalments
You can pay your bill in instalments with Direct Debit. Change your payment option at My Waternet. The benefits:
- You always pay on time.
- You choose the number of instalments.
- Set up in less than 2 minutes via My Waternet.
Help with payment
Help with paying assessment
Are you unable to pay the water authority tax assessment? We are happy to help you.
View optionsPayment overdue?
Is your water authority tax or tap water bill overdue? That can happen to anyone. Find out what you should do to prevent extra charges.
More infoQuestions about billing and payments
View our bank account numbers. Please use a different one for each service: your tap water and water authority tax.
View our bank account numbersPlease pay the amount stated on your (second) payment reminder or warrant as soon as possible to avoid extra costs.
Read moreThe direct debit payment of your tap water is around 2 weeks after the date stated on your tap water bill. Water authority tax is collected around the 28th day of the month.
Read moreWe will automatically refund the money to your last known bank account number (IBAN).
Read moreOther questions?
Call us
Our customer service team is not available right now. Call us on business days between 8.00 and 17.00. Our digital assistent is happy to answer your questions 24/7.
Want to report a water problem? You can call us 24 hours a day.
0900 9394
(U verlaat deze site)
normal phone rates apply
+31 889 39 4000
(U verlaat deze site)
international
Social media
Ask your question via Facebook or Twitter. We will respond within 1 business day.
We will respond within 1 business day
Servicedesk
Korte Ouderkerkerdijk 7
1096 AC Amsterdam
- Open from 13.30 till 15.30 on business days
- For questions about tap water and water authority tax
Berry, the digital assistent