Understanding your warrant for water authority tax

Which action should I take?

Please pay the amount stated on the warrant as soon as possible. Then it will all be taken care of and there's nothing to worry about. Please pay the amount within 2 days after the 'mail delivery date'. That is the date stated at the top right of your warrant.

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Understanding your warrant

You will receive a warrant if you do not pay your payment reminder for your water authority tax assessment on time. The warrant will state the outstanding amount. Plus extra charges for issuing the warrant.

Why did I receive a warrant? 

According to our information, you did not yet pay the payment reminder for your water authority tax assessment. That is why you have received a warrant. Please pay this amount within 2 days after the 'mail delivery date'. That is the date stated at the top right of your warrant.

Did you pay the warrant before the due date? Then you have definitely submitted your payment on time.

I have already paid the warrant

Did you receive a warrant, although you already paid the payment reminder? Perhaps your payment and the warrant were sent around the same time. Please check on My Waternet if your payment was successfully processed. If this is the case, please ignore the warrant.

What happens if I do not pay my warrant?

Did you fail to pay your warrant? Then we will send your information to the judicial officer. 

Read more about overdue payments

Can I still change to payment in instalments? Or set up a payment plan?

No, it is too late to switch your payment option into payment in instalments. Or to set up a payment plan.

I've applied for a waiver, but now I am receiving a court order

This can happen. You may have applied for a waiver from your municipality, but your municipality has not yet informed us that you have applied for a waiver. This situation is, of course, very annoying. Please call us during office hours on 0900 9394. Then we can look for a solution together.

I disagree with the extra costs

Then you can object to the extra costs. Choose 'I've received a reminder or a warrant'.